Information Collection and Its Use
GoInformatics collects information solely to provide the best customer service and user experience when utilizing our applications. Not only does it allow us to deliver announcements in regards to software updates or special offers, it also enables us to provide personalized customer support. Through the collection of information, we seek to improve the features and usability of our products and services. If at any time you would like to change the user information associated with your account you can email us at firstname.lastname@example.org.
GoInformatics may collect information in a number of situations to be used strictly for internal business functions such as:
At no point is this data shared with any external third-party vendors with the purpose of utilizing your information for the purposes such as marketing. GoInformatics will retain this data through secured internal systems that is not accessible outside of the relevant GoInformatics employees. All entries into your GoInformatics account are securely stored for archival purposes. The perpetual storage is solely used for accurate record keeping and safe retrieval of data back into your account in case of needed retrieval. While account data is not capable of being deleted by the user, it can be deleted by the GoInformatics team upon request.
You may elect to opt-out/terminate your participation in these services at any time. If you cancel your account, it will no longer be accessible to you or others who may access the service via the GoInformatics platform. GoInformatics may retain residual copies of account information that is related to computer systems used, data backups, archiving and the possible need for data retrieval in the future.
If you wish to opt-out of email marketing sent from GoInformatics, you may reply “unsubscribe” to any email that is sent to you from us. This includes any application updates and solicitations.
The GoInformatics web applications allow creation of a “username” that is typically based on your personal email and associated personal information. This type of username is recommended in order to take full advantages of the GoInformatics services such as account notifications, customer support inquiries, and application release notices containing new feature and functionality information.
Public Access to Information
Certain portions of the GoInformatics applications can be made accessible to the general public when a registered account user creates a shared hyperlink to the data in their account. Any information that is stored in this link’s location is capable of being read, collected and used by anyone. By default, no information will be made public but account information is capable of being shared publicly by registered users in your account. Thus, it is important that you and associated users in the account understand and consider how to best utilize the services GoInformatics provides. It is solely your responsibility to control whether public access is made available to content for which you have been granted the ability to control public access.
Disclosure of Information to Third Parties
We will use and disclose the information in your Account with third parties only for one or more of the following purposes:
We may at times include pixels (a 1x1 graphic image) in emails or newsletters in order to determine if messages are opened and/or included hyperlinks were viewed. If you wish to disable pixel tracking, you may turn off HTML display within your web browser or to limit displaying only the text within the email.
We do not allow third-party business partners to display advertisements within our website and associated applications.
GoInformatics is committed to protecting your information and will take every reasonable precaution to safeguard your information. Despite our efforts, data transferred over the Internet can never be 100% guaranteed secured and, as such, we cannot entirely ensure the security when information is transmitted to us. By using our services, you understand that the transmission of data is done so at your own risk. Once data is accepted into our system, all commercially viable and reasonable efforts to protect your data are executed including:
If at any time GoInformatics learns of a security breach to our application or associated infrastructure that affects your account, we will attempt to notify you and provide information on potentially protective steps. If available, we will notify you via email to the address(es) specified in your account and may call you if the situation is deemed necessary and feasible. Depending on where you live, you may have a legal right to receive this notice in writing.
Children’s Online Privacy Protection Act
GoInformatics complies with the U.S. Federal Trade Commission (FTC) Children’s Online Privacy Protection ATC (COPPA). While our content on the website and associated applications are not directed to children under the age of 13, we will require age verification for any situations that may result in a GoInformatics’ customer being under the age of 13. If at any time we learn we have inadvertently collected information through online forms from children under the age of 13, the data will be promptly deleted.
For Our International Users
All of GoInformatics servers reside in the U.S, therefore it should be noted that any data sent into GoInformatics applications will be stored in the United States. By using the service, you consent to any such transfer of information outside of your country or region. GoInformatics abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Respect Copyright. Please respect the rights of others. You may not share other people’s content unless you own the rights, have permission from the owner, or such sharing is otherwise legal.
Trademark Notice. GoInformatics and GoLIMS® are trademarks of GoInformatics Inc. Any rights not expressly granted are reserved.
Notices and Procedures for Making Claims of Copyright Infringement. Under Title 17, United States Code, Section 512 (c) (2), notifications of claimed copyright infringement should be sent to our office or a Designated Agent. All inquiries not relevant to the following procedure will not receive a response.